Returns, refunds and cancellations

Every piece is crocheted by hand and takes a lot of time and effort to make, so all orders are final.

No returns or refunds

Each piece is handmade stitch by stitch, with plenty of time, care and effort poured into it. Many are made just for you after you order, and no two are ever quite the same, so a returned piece can’t simply be passed on to someone else. That’s why we can’t accept returns or give refunds on any piece.

No cancellations

Once you’ve placed your order, it can’t be cancelled, because we start making your piece by hand.

Ask before you order

If you’re unsure about a piece, message us with any questions before you order.

Questions? Message us