FAQ
Quick answers about ordering, delivery and your piece.
How do I place an order?
Choose a piece in the shop and tap Order on Instagram, then share your address with us in the chat.
Browse the shopHow do I pay?
We’ll sort out payment with you in the chat when you order.
Message usDo you ship across India?
Yes. Just send us your address when you order and we’ll take care of the rest.
What do In stock, Made to order and Sold out mean?
In stock pieces are ready to go. Made to order pieces are crocheted for you after you order. If a piece is sold out, tap Ask about another one and message us.
See what’s availableWhy do some prices say Starts from?
That’s the price of the simplest version. Sets, bigger pieces or custom colours can cost a little more. Message us on Instagram and we’ll share the price for yours.
Message usCan you make a custom piece?
Yes! Tell us your idea, the colours and size you’d like, and when you need it by.
Request a custom pieceCan I return a piece or get a refund?
No. Every piece is handmade and takes a lot of time and effort, so we can’t accept returns or give refunds.
Read our policyCan I cancel my order?
No. Once you’ve placed your order, it can’t be cancelled, because we start making your piece by hand.
Read our policyWill my piece look exactly like the photo?
Every piece is crocheted by hand, so no two are ever quite the same. Yours will have its own small differences.
Where can I see new pieces?
See new pieces first and follow along on Instagram.
Follow love and yarnStill wondering? Message us